Here at Toscatti, we are very confident of the high quality of the materials and craftsmanship that it takes to make each one of our products. Even still, we understand that every now and then mistakes happen, and that is why we guarantee the quality of our products with a 1 year warranty on defective items.
Toscatti Warranty on Defective Items
All Toscatti products come with a one-year warranty to cover manufacturer defects. Normal wear and tear, including scratches and/or dents, are not considered a manufacturer defect and are not covered by this warranty.
If you are experiencing one of the following issues with your Toscatti product, the item may have a manufacturer’s defect:
1. Lid’s snap flap(s) is broken or not locking properly
2. Any part of the product is noticeably damaged or distorted (container bottom or lid)
3. Silicone seal is torn or does not stay in place
If you bought your Toscatti directly through our Toscatti.com online store and it has a manufacturer’s defect, we will gladly replace the product or issue a merchandise credit to use on a future purchase.
If you think your Toscatti product may be defective, please discontinue use and contact us immediately at 305-433-7453 or firstname.lastname@example.org. If possible, please include a photo showing the item or piece you think may have a manufacturer’s defect.